Basic Settings

Message Format

Message Content

Choose one of the three content options available. This setting will determine how much of your incoming message is forwarded to your device.

Send the "From" and "Subject" portions of email messages.

Use this setting to send a brief AirNote message to your pager. AirNote will only tell you who is sending you the email message and what the subject of that email message is.

Send the "From", "Subject" and first portion of email message text.

Use this setting to send a longer portion of your email message to your pager. This setting will send as many characters of your email message as you designate in the Message Length setting. In addition, this setting will also tell you who is sending you the email message and what the subject of that email message is.

Send the "Subject" and first portion of email message text.

Use this setting to send the subject and message only. We will not send you the FROM field. This setting will send as many characters of your incoming message as you designate in the Message Length setting.

Message Length

Enter the maximum number of characters you would like to receive in an AirNote

This setting controls how many characters of your AirNote messages are forwarded to your pager. This can be set to any length. Note however, that if you set this greater than the number of characters that your pager will accept in one page, it will result in the AirNote message being sent to you as two or more pages. Your paging company determines how many characters are included in a single page.

Your monthly paging bill may increase with the number of pages you receive. This setting can increase or reduce the number of paging messages you receive.

Message Compression

This feature allows you to control how we format your messages when we send them to your pager. We can use varying degrees of message compression depending on your needs.

"None"

We will send the message exactly as we receive it. This is a useful choice if you are trying to send formatted messages to your pager, i.e. reports, columnar data.

"Low Compression"

When you choose this compression level we will take out multiple white spaces and extra punctuation.

"High Compression"

When you choose this compression level we will condense the message as much as possible. We will remove multiple spaces and punctuation from your messages and perform word substitution. For example, the word GREAT will appear as GR8. All spaces will be reduced to a single space. This level of compression is useful if you want to receive as much as the message as possible and format is not important to you.

Time Zones

This feature allows you to set your Time Zone, and change it as you move around the country. All your AirNote delivery schedules will be set according to the time zone you set here.

Email Forwards

When an incoming email message destined for you reaches the AirNote service, it becomes an AirNote message. You can have copies of all incoming messages forwarded to one or more email addresses. We allow you to forward mail to a maximum of 5 addresses. You should enter a full Internet email address such as: name@msn.com. If you are forking an external email address to your AirNote account please be careful not to include the same forwarding address or you will put yourself into an email loop.

Change Password

When we first set up your subscription for AirNote you will receive a user name and password. The user name and password will be sent to your pager. We suggest that you then change your password to something that is both unique and memorable to you. If you forget your password please use our "Did you Forget your Password" function on our logon page or send an email to support@airnote.net.

Acknowledgments

The AirNote system can send an acknowledgment, confirming that it has received and sent an AirNote message. The acknowledgment will be sent via email to the sender of the message. By default, new AirNote subscribers do not have acknowledgments turned on. If you would like senders to receive an acknowledgment you need to configure a custom acknowledgment. The two options available are:

Do not send any acknowledgment.

The AirNote system will NOT send any acknowledgments on your behalf unless you have specific acknowledgments configured in Advanced Rules.

Send the following custom acknowledgment.

The AirNote system will allow you to type in your own custom acknowledgment message. It is best to include your name in the custom acknowledgments so the receivers understand who it is from.

Note: Acknowledgments can also be configured in Advanced Rules. Here you can configure unique acknowledgments based on criteria in the email message.

Retrieve Messages

AirNote messages that have been sent to your pager in the last 15 days (default) can be retrieved from here. If you use our Email Forwarding feature, you will see any AirNote messages that were forwarded to your email addresses. When you select this option you will be presented with a list of all the AirNote messages sent to you. On this first screen you will see the Date, Time and message. The time displayed is the actual time we delivered your message to your paging carrier. If you double click on the summary of a particular message we will display additional information about the message. The type of message (e.g. pager or email); The Queued time is the time we received the message and put it in our queue to be sent; Sent time is when we delivered the message to your paging carrier; Results indicate what happened to the message.

What is Filtering and Advanced Rules?

Filtering may be the most effective AirNote feature available to you. Filtering is important if you are a frequent wireless device user, or if you want to control your messaging costs. This set of features will give you greater control over what AirNote messages are forwarded or not forwarded to your wireless device. As you might have guessed from their titles, Filtering and Advanced Rules let you decide which email is Hot or important, and which email is Junk or not important enough to forward to your wireless device or email forwarding address.

What is the difference between Filters and Advanced Rules?

Filters are slightly easier to configure than Advanced Rules. Advanced rules are usually used by advanced users who want a greater degree of granularity. Filters allow you to enter an basic internet email address to include or ignore. Advanced Rules allow you to specify criteria based on the sender or recipients of the email, the subject, the priority, or the body. Under Advanced Rules, messages that match a rule may be ignored; delivered to your email or wireless device, forwarded to other internet email addresses; or a custom reply may be sent.

Note:Filtering provides you the ability to optionally specify a custom message length for each of your hot list entries. This Custom message length is not available from Advanced Rules. For example, you may specify that any messages from myboss@company.com should always have up to 500 characters sent.

FAQ about Filters and Advanced Rules.

Hot and Junk List Message Filtering

How do I set up my filters? You have to add email addresses to your Hot and Junk lists. The AirNote Gateway will evaluate incoming AirNote Messages that arrive for you, and make a decision based on your filters whether to forward the message to you or not. Email addresses entered in your Junk List will NOT be forwarded to your wireless device or email forwarding addresses. Email addresses entered in your Hot List will be forwarded to your wireless device or email forwarding addresses depending on your delivery schedules.

Note: The Hot List will always take precedence over the Junk List.

For Example, if you do not want to receive AirNote Messages sent from bdole@GOP.com then you would add this record to your Junk List.

Another common example, if you wish to receive messages only from a selected list of senders, enter '*' in your Junk list to filter out everything, then enter the specific list of senders you do wish to receive messages from in your Hot List.

Can you use wildcards? Yes, you can use the following wildcards in your email addresses.

For example, to filter out all messages from xyz.com, enter '*@xyz.com' into your Junk List.

Message Length

You can use this feature to set unique message lengths on addresses in your Hot List. These will over-ride your default message lengths. For example, if you usually receive 240 characters per AirNote message but on messages from your boss you want to receive more of the message you could use the Hot List Message Length feature and specify that any messages from myboss@company.com should always have 500 characters sent.

Advanced Rules

How do I setup Advanced Rules? It is helpful when setting up rules to have a copy of the email message available that you want the AirNote system to filter. This way you can be sure to get the criteria correct when you enter it.

Then follow these steps:

1. Select Advanced Rules from our website.
2. Click on "Add a Rule".
3. Pick a constant from the email message you want to identify, e.g. what will be unique about this message every time it arrives. It may be the "Subject:" will contain humor or maybe it will always be "From:" listserv@isp.com.

Enter this criteria or content in one of the following fields:

Next, you need to decide what you want to do with this message. Your can choose one of the following:

Lastly, Click on the "Save New Settings" button.

Repeat this process for each rule you want to add. Once you add a rule it will automatically be "Active:". You can temporarily turn off the Rule by selecting "Deactivate" on the Advanced Rules page. If you "Deactivate" a rule it will be saved but not used when we evaluate your messages. If you choose to "Delete" a rule it will be permanently deleted.

Note: Remember, the order of rules is important because they will be evaluated in sequential order.

Message Limits

Enter the maximum number of days you would like to keep old messages.

This setting we refer to as "Keep days" and this tells us how long to keep your messages available under Retrieve Messages. The default setting is 15 days and the maximum is 35 days. If you set this to 0 we will NOT keep any of your messages. Once we deliver them they will be deleted, this is a security feature. CAUTION: If you set your keep days to 0 and are using advanced rules or our Junk List features you run the risk of losing messages. This is particularly true if you are using AirNote as your POP server or do not forward a copy of your mail elsewhere.

Enter the maximum number of messages you would like to receive in any rolling 60 minute time period.

For purposes of example, lets assume that you have set this to 5 messages per 60 minute rolling period. When an email message reaches the AirNote Internet gateway, the AirNote service reviews the past 60 minutes of service. If fewer than five messages have been sent, the AirNote message is sent to your pager.

If five or more AirNote messages have been sent to your pager in the previous 60 minutes, that message is not sent to your pager. Message limits only affect your wireless device and therefore all messages will still be forwarded to your email forwarding address and stored on the AirNote Internet website depending on your settings.

Enter the maximum number of messages you would like to receive in one day.

The same scenario is true for the maximum number of messages you would like to receive in one day. The day ends at Midnight. Whatever number you enter here will become the limit for the number of AirNote messages you receive that day, up to Midnight. If you don't want any limit placed on the number of AirNote messages you receive per day, enter 0 here.

The default settings are 50 messages in a rolling 60 minute period and 1000 per day.

Note: This feature can help you control your paging costs in case of a runaway message.

Detect Duplicates

Send every AirNote page

Do not send duplicate AirNote pages.

The AirNote system can detect AirNote pages that are exact duplicates. The System will remember every AirNote page sent in the past 24 hours. Do you want duplicate AirNote pages sent, or not sent?

If you do not want duplicate AirNote pages sent, how many minutes back, up to 24 hours, should we check?

To use this feature, it is necessary to tell the AirNote system over what period of time do you want us to look for duplicates.

Message Delivery Schedule

The Delivery Schedule feature allows you to control when you receive AirNote Messages.

To set delivery schedules you need to understand three things:

1. The device you want to configure (Pager, Email, or Fax).
2. When you want to receive, or not receive AirNote Messages on each device.
3. What you want us to do at these specified times (Send, Store or Ignore).

Here is an explanation of devices:

Options can be one of the following:

Important Details

By default, when an AirNote subscriber is set up in our system we add a delivery schedule for your device to send AirNote messages 24 hours a day. If you have specified an email forwarding address we also create a delivery schedule for your email forwards.

You must have at least one delivery schedule for your AirNote account to be working correctly. The only time you may not need a delivery schedule is if your using AirNote as a POP mail server only.

You may set up custom delivery schedules to override the defaults. For example you can adjust your delivery schedule to only receive AirNote messages from 8am-5pm on Monday-Friday. AirNote gives you the power to choose when you want to receive your AirNote messages.

If you want messages always sent to your pager, create a schedule that looks like this. This is the default configuration for new AirNote subscribers:

If you want messages sent to your email forwarding address at all times and to your wireless device after hours, create a schedule that looks like this:

Temporary Delivery Schedules

The Temporary Delivery Schedule feature allows you to override your default delivery schedule. You can either suspend or activate devices. This can be useful when your traveling or on vacation.

To set temporary delivery schedules you need to understand three things:

1. The device you want to configure (pager, email, or fax).
2. When you want to suspend or activate each device.
3. What you want us to do at these specified times.

Here is an explanation of devices:

Options can be one of the following:

Important Details

You must have a delivery schedule for both your wireless device and email. Without a delivery schedule you will not receive any messages.

If you want pages ignored for 24 hours setup a schedule that looks like this:

Note: Please remember that this schedule only affects your AirNote messages.

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